Privacy policy & Cookie policy

At Radiant Form, your privacy is a priority. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, and how we protect it.

1. Information We Collect

When you visit or shop on our website, we may collect:

  • Personal information: Name, email address, shipping and billing address, phone number, payment details

  • Account information: Login credentials if you create an account

  • Usage data: Pages visited, products viewed, shopping behaviour, device information

  • Marketing preferences: Newsletter subscriptions, promotional preferences

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and shopping experience

  • Send marketing communications (if you’ve opted in)

  • Prevent fraud and ensure security

We never sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

  • Service providers: Payment processors, shipping partners, and IT services

  • Legal authorities: If required by law

  • Business transfers: In the event of a merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Understand user behaviour

  • Personalize your shopping experience

For more details, see our Cookie Policy below.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Object to or restrict certain processing of your data

To exercise your rights, contact: admin@radiantform.co.uk

6. Data Retention

We retain your personal data only as long as necessary for:

  • Providing services

  • Legal obligations

  • Resolving disputes

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. International Transfers

If you shop internationally, your data may be transferred and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent update.

10. Contact Us

For questions about this Privacy Policy or your personal data, contact:
Email: admin@radiantform.co.uk
Address: Unit 5, Meare Green Court, Stoke St. Gregory, Somerset, TA3 6HY

Radiant Form Cookie Policy

Effective Date: 1st March 2026

Our website uses cookies and similar technologies to enhance your shopping experience, improve site performance, and understand how users interact with our website.

1. What Are Cookies?

Cookies are small text files stored on your device that allow websites to recognize your browser and remember your preferences.

2. How We Use Cookies

We use cookies for:

  • Essential Cookies: Required for the website to function properly, including checkout and security features

  • Performance Cookies: Track site usage to improve performance and usability

  • Functional Cookies: Remember your preferences, such as language or currency

  • Marketing Cookies: Help us show personalized promotions and measure ad effectiveness

3. Third-Party Cookies

We may use third-party services (e.g., Google Analytics, Facebook Pixel) that place cookies to analyze traffic, optimize ads, and improve your experience.

4. Managing Cookies

You can control cookies via your browser settings:

  • Disable all cookies (may affect site functionality)

  • Delete existing cookies

  • Opt-out of third-party cookies using tools like Your Online Choices

On our website, you will also see a cookie consent banner to accept or manage preferences.

5. Changes to This Policy

We may update this Cookie Policy as technology or regulations evolve. Changes will be reflected on this page with an updated Effective Date.

6. Contact Us

For questions about cookies or how your data is used:
Email: admin@radiantform.co.uk
Address: Unit 5, Meare Green Court, Stoke St. Gregory, Somerset TA3 6HY